Terms of Use
Last updated: August 2026
These Terms of Use apply to your use of the CHUMS Charity website at chumscharity.org. Please read them carefully. By using this website, you agree to these terms.
1. About CHUMS Charity
CHUMS Charity is a registered charity supporting mental health and emotional wellbeing services for children, young people, adults and families.
CHUMS Charity
Wrest Park Enterprise Centre
Wrest Park
Silsoe
Bedfordshire
MK45 4HS
Registered Charity No. 1179048
2. About this website
This website provides information about CHUMS Charity, the services supported by the Charity, our impact, fundraising, campaigns, volunteering and ways to support our work.
We aim to keep the information on the website accurate, helpful and up to date. However, information may change from time to time and we cannot guarantee that every page will always be complete or current.
If you spot anything that appears incorrect or out of date, please contact us.
3. This website does not provide clinical or emergency advice
Information on this website is provided for general information and support. It is not a substitute for professional medical, psychological or other clinical advice, diagnosis or treatment.
CHUMS Charity does not provide an emergency or crisis response through this website. If you or someone else is in immediate danger or requires urgent medical help, please contact the appropriate emergency or healthcare service.
Information about individual CHUMS services will explain how to access those services and any relevant eligibility or referral requirements.
4. Service information
CHUMS Charity supports a number of mental health, emotional wellbeing and bereavement services. Information on this website is intended to help visitors understand those services, but availability, eligibility, geographical coverage and referral arrangements may change.
Access to a service is not guaranteed simply because it is described on this website. Where a service is delivered by another CHUMS organisation or partner, this will be made clear where appropriate.
5. Donations
The website provides opportunities to support CHUMS Charity through donations and fundraising. Some donations may be processed through an external payment or fundraising provider. Where this happens, the provider may have its own terms, privacy policy and payment arrangements.
CHUMS Charity does not normally receive or store your full payment card details when payments are processed through an external payment provider.
Unless specifically stated otherwise, donations are made to support the charitable purposes of CHUMS Charity.
If you believe you have made a donation in error, please contact us as soon as possible. Any refund will be considered in accordance with applicable charity law, payment-provider requirements and the circumstances of the donation.
6. Fundraising and events
Information about fundraising activities, challenges, events and campaigns may be provided through the website. Individual events or activities may have additional terms, eligibility requirements, safety information or conditions which will be explained separately where necessary.
If you organise fundraising in aid of CHUMS Charity, you are responsible for ensuring that your activity is carried out safely, lawfully and appropriately. You must not suggest that you are acting on behalf of CHUMS Charity unless we have specifically authorised you to do so.
7. External websites and links
This website may contain links to external websites, services, donation providers, social media platforms and other organisations. These links are provided for convenience and information.
CHUMS Charity is not responsible for the availability, content, security or privacy practices of third-party websites and a link does not necessarily mean that CHUMS Charity endorses everything contained on that website. We recommend that you review the terms and privacy information of any external website you use.
8. Videos and other external content
The website may contain videos or other content hosted by third-party platforms. These services may collect information about how you interact with their content and may use cookies or similar technologies. Where required, these technologies should only be activated in accordance with your cookie preferences.
9. Intellectual property
Unless otherwise stated, the content of this website, including text, branding, graphics, photographs, videos, documents and other materials, belongs to CHUMS Charity or is used with permission.
You may view, download or print website content for your own personal and non-commercial use. You must not reproduce, alter, distribute, sell or commercially exploit substantial parts of the website without our prior permission.
You must not use the CHUMS name, branding or logo in a way that suggests endorsement, partnership or approval without permission from the DPO.
10. Acceptable use
You must not use this website:
- For any unlawful or fraudulent purpose.
- To attempt to gain unauthorised access to the website or its systems.
- To knowingly introduce viruses, malware or other harmful technology.
- To interfere with the operation or security of the website.
- To submit abusive, threatening, discriminatory or deliberately misleading material.
- To impersonate another person or organisation.
- In any way that could damage CHUMS Charity, its services or the people we support.
11. Website availability
We aim to keep the website available and functioning properly but cannot guarantee uninterrupted access. We may change, suspend, remove or update parts of the website where necessary.
12. Our responsibility
We take reasonable care in providing information through this website. However, to the extent permitted by law, CHUMS Charity cannot accept responsibility for loss or damage arising solely from reliance on general website information, temporary website unavailability or the content of external websites.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
13. Privacy and cookies
Your privacy is important to us. Our Privacy Policy explains how we collect, use, store and protect personal information.
We also use cookies and similar technologies. Where required, you will be given choices about non-essential cookies through the website's cookie controls.
14. Accessibility
CHUMS Charity wants its website to be accessible to as many people as possible. If you experience an accessibility problem or need information provided in a different format, please contact us and we will try to help.
15. Changes to these terms
We may update these Terms of Use from time to time. The latest version will always be published on this website and the date at the top of the page will show when it was last updated.
16. Contact us
If you have questions about these Terms of Use or the CHUMS Charity website, please contact us through the website Contact Us page, by telephone or by post.
CHUMS Charity
Wrest Park Enterprise Centre
Wrest Park
Silsoe
Bedfordshire
MK45 4HS
Telephone: 01525 863924
Registered Charity No. 1179048